AIRDUKA SHOP

PAYMENT POLICY

This payment policy ensures buyers and merchants have consistent access to familiar and secure payment methods and transparent information on how to pay and what to pay for. The following terms are applicable for payments made for purchases on our site or mobile application:1. Payments

1.1 While availing of any of the payment method(s) offered at AIRDUKA SHOP, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:

  • a) Lack of authorization for any transaction(s), or
  • b) Exceeding the preset limit mutually agreed by you and between your “Bank(s)”, or
  • c) Any payment issues arising out of the transaction, or
  • d) The decline of transactions for any other reason/s.

1.2 All payments made against the purchases/services on AIRDUKA SHOP by you shall be compulsorily in Kenya Shillings acceptable by the Central Bank of Kenya. AIRDUKA SHOP does not accept any other form of currency with respect to the purchases made on the website/app.2. Payment methods

  • 1.1 We’re sorry if your favourite payment method isn’t available for your order.
  • 1.2 By placing an order, you authorise us or our third-party payment processer to process your credit/debit card details for the amount of your order.
  • 1.3 We accept payment by credit/debit card services and mobile money.
  • 1.4 Your card will not be charged until your order is placed.

3. Cash on delivery

AIRDUKA SHOP only supports online payment.4. Credit facilities

No credit facilities will be available and payment must be made in full.5. Security of Payment information

5.1 Whatever your online mode of payment, you can rest assured that our trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. This high standard of security means shopping with a card onAIRDUKA SHOP is safe and secure, and ensures that your data will under no circumstances be accessible by third parties.

5.2 The most important protection is your password, so please make sure you never give it out to others. AIRDUKA SHOP also has a privacy policy and complies with statutory requirements. Your data is used solely for the processing of your order and to continue to improve our services.6. Invoice

We will issue an electronic invoice for your purchase and send such an invoice to the email address you provided to us.7. Vouchers

7.1 Our website/app accepts the use of voucher codes for orders placed online.

7.2 The marketing voucher codes which are accepted on our website/app entitle you at the time of ordering a product to a discount on the order being placed on our website/app.

7.3 Our voucher codes may not be exchanged for cash.

7.4 We reserve the right to cancel or withdraw our voucher codes at any time.8. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: