This Privacy Policy governs the manner in which AIRDUKA SHOP, accessible through https://shop.airduka.com/ collects, uses, maintains and discloses information collected from users (each, a “User”) of the AIRDUKA SHOP website or mobile application/application (“Site” or “mobile application”). This privacy policy applies to the Site or mobile application and all products and services offered by AIRDUKA SHOP and sellers on the site or mobile application. This privacy policy is a legally binding document between you and AIRDUKA SHOP (both terms defined below). The terms of this privacy policy will be effective upon your acceptance of the same.
1. CONSENTBy clicking “agree” and using our site or mobile application, you have consented to our Privacy Policy and that you have the legal capacity to give consent. Otherwise, you may discontinue and log out at this stage.
2. DATA PROTECTION PRINCIPLESAIRDUKA SHOP will ensure that data is:
All users of AIRDUKA SHOP have the following rights with regard to the protection of their data:
You agree and acknowledge that you are providing your Information out of your free will. You have an option not to provide or permit AIRDUKA SHOP to collect your Personal Information or later on withdraw your consent with respect to such Personal Information so provided herein by sending an email through our provided contacts. In such a case, you should neither visit any Website or mobile application nor use any services provided by AIRDUKA SHOP. Further, AIRDUKA SHOP may deny you access to using certain services offered on the Website or mobile application
5. PERSONAL IDENTIFICATION INFORMATION5.1 We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site or mobile application, register on the site or mobile application, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site or mobile application.
5.2 Users may be asked for, as appropriate, name, email address, mailing address, phone number, financial information, such as data related to your payment method (e.g., MPESA details, valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site or mobile application or our mobile application and personal and other information you may provide when entering contests or giveaways and/or responding to surveys. Sellers will additionally be required to give their KRA PIN and business details. General users may, however, visit our Site or mobile application anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us.
6. NON-PERSONAL IDENTIFICATION INFORMATION6.1 We may collect non-personal identification information about Users whenever they interact with our Site or mobile application. Non-personal identification information may include the browser name, geographic location, the type of computer and technical information about Users' means of connection to our Site or mobile application, such as the operating system and the Internet service providers utilized and other similar information.
6.2 If you connect using our mobile application, we collect mobile application information:
To get the most out of AIRDUKA SHOP’s site or mobile application, your computer or device will need to accept Cookies, as we’re only able to provide you with certain personalized features of our website or mobile application by using them. A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. This will also help us serve you in the best ways. Just to emphasize, our Cookies don't store sensitive personal information. A user(s) may however choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site or mobile application may not function properly.
8. HOW WE USE COLLECTED INFORMATION8.1 AIRDUKA SHOP may collect and use Users' personal information for the following purposes:
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site or mobile application.
10. SHARING YOUR PERSONAL INFORMATION10.1 We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or mobile application or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
We will not disclose your personally identifiable information to third parties without your consent except:
10.2.1 Disclosure for legal reasons: We reserve the right to communicate your personal information to third parties and make a legally-compliant request for its disclosure when backed by Legal requisitions according to the laws of the country in which we operate.
10.2.2 Performance of our operations: The service is necessary for the performance of our operations: mail delivery, hosting services, protecting us from fraud, and payment of your account.
10.2.3 Changes in AIRDUKA SHOP’s business: If the assets that AIRDUKA SHOP use to operate its business are acquired by a third party, we may transfer personal data we then hold to that party. If AIRDUKA SHOP buys or sells subsidiaries or business units then in such transactions customer information is one of the transferred assets but would remain subject to the commitments made in our Privacy Policy.
11. ACCURACY OF DATAAIRDUKA SHOP will ensure that the personal data it collects and processes is accurate, kept up to date, corrected or deleted without delay. All relevant records will be updated should we be notified of inaccuracies. Inaccurate or out-of-date records will be deleted or destroyed.
12. MINIMISATION OF COLLECTION12.1 AIRDUKA SHOP will not process any personal data for a purpose for which it did not obtain consent. Should such a need arise, then consent must be obtained from the data subject.
12.2 AIRDUKA SHOP will only collect data that is adequate, relevant, and limited to what is necessary.
12.3 AIRDUKA SHOP will delete, destroy, or anonymize any personal data that is no longer needed for the specific purpose for which they were collected.
13. NO SPAM OR SPOOF EMAILSWe do not tolerate spam. To report Site or mobile application-related spam or spoof emails, please forward the email to AIRDUKA SHOP Support. You may not use our communication tools to send spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content.
14. ADVERTISING14.1 Ads appearing on our site or mobile application may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer. This informationallows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you.
14.2 This privacy policy does not cover the use of cookies by any advertisers.
15. GOOGLE ADSENSE15.1 Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site or mobile application and other site or mobile applications on the Internet. DART uses “non-personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc.
15.2 You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html
16. CHILDREN'S INFORMATION16.1 AIRDUKA SHOP does not knowingly collect any Personal Identifiable Information from children or minors unless consent from a parent or guardian is sought and the processing is in a manner that protects and advances the rights and best interests of the child.
16.2 AIRDUKA SHOP will institute adequate mechanisms to verify the age and obtain consent before processing the data.
16.3 If you think that your child provided this personal information on our website or mobile application, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. We encourage parents and guardians to observe, participate in, and/or monitor and guide their children's online activity.
17. TRANSFERRING PERSONAL DATA OUT OF KENYAAIRDUKA SHOP will transfer personal data out of Kenya only when:
Any feedback You provide to this Website or mobile application shall be deemed to be non- confidential. AIRDUKA SHOP shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that:
19.1 AIRDUKA SHOP has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
19.2 You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
20. Contact UsIf you have any questions about our Returns and Refunds Policy, please contact us: